Privacy Policy

Privacy Policy

Introduction

Welcome to https://why-do-robins-only-live-2-years.feedersandmore.co.uk (hereafter referred to as “Why Do Robins Only Live 2 Years,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, storage, access, and handling of personal information in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountabilty Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  1. You utilize our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications, including newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal information to enhance your experience and provide our services effectively. The types of data we gather include:

  1. Account Information: Details required to set up and manage your account with us.
  2. Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  3. Financial Information: This may include bank account details or other financial records for billing and payment purposes.
  4. Purchase Information: Records of your orders, purchases, and interactions with our e-commerce platform.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs, to improve user experience.
  6. Location Data: Information about your geographic location when you interact with our services.
  7. Feedback: Any comments, suggestions, or reviews you provide us.
  8. Social Media Information: Details shared when you connect with us on social media platforms.
  9. Product Information: Data related to the products you view, purchase, or interact with on our site.

We collect this data through various methods: user input forms, account creation processes, order forms, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, third-party services may provide us with personal data, adhering to their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your browser or device that enable us to:

  • Strictly Necessary: Ensure the basic functions of our website, such as login sessions.
  • Preference: Remember user preferences and settings.
  • Analytics: Gather statistical data about user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific periods vary based on the type of data and the purposes for which it was collected. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not intentionally directed at individuals under the age of 18 (or the legal age limit in your jurisdiction). We do not knowingly collect personal data from children, and all adults using our platform must be at least 18 years old or have parental consent.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to limit the processing of your personal data in certain circumstances.
  • Portability: The right to receive your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any questions, requests for access or correction of data, or if you wish to unsubscribe from our communications, please contact us:

We are committed to handling your personal data with the utmost care and respect for your privacy.